Totally loveable and extremely huggable dolls and softies.

Policies & Returns

Most of our items are handmade to order. Our approximate turnaround time is 2-3 weeks, unless otherwise specified in the listing. This varies most often during busy seasonal times of the year. 
While we have got Afterpay available, please keep in mind our items are made as ordered, and still require the standard turn around time applied after order is placed.
We accept custom orders that vary from those listed. Please contact us to discuss if you have something specific in mind that you don't see on our page.
Due to the handmade nature of our products, some slight variations may occur. Colours may vary depending on the resolution of your computer/screen. 
We do not accept returns or give refunds on custom or personalised orders. However, if there is an issue with your item, please contact us so we can assist in rectifying any problems.  
We offer a FREE Canberra code for shipping: PICKUP 
Postage rates for 1 item is $9.00 standard and $11.00 express, 2 or more items have a flat rate fee of $14 standard or $16 express. All parcels are sent in tracked sachets.